The SHIRT acronym stands for which of the following expansions?

• A. S: See, H: Hear, I: Include, R: Respect, T: Thank
• B. S: See, H: Hear, I: Include, R: Request, T: Think
• C. S: See, H: Hear, I: Invite, R: Respect, T: Thank
• D. S: See, H: Hear, I: Include, R: Respect, T: Think

Answer: (A)

SHIRT is a five-step reminder for courteous, inclusive communication: See what the other person is conveying, Hear them without interrupting, Include everyone in the conversation, Respect their dignity, and End by Thanking them. The correct expansion uses Include for I and Thank for T, giving S: See, H: Hear, I: Include, R: Respect, T: Thank. That matches the familiar mnemonic exactly, so it’s the best choice.

Other options shift I to Invite, or R to Request, or T to Think, which breaks the established words of the acronym.